Terms of Service
Last Updated: January 2026 • Governing Law: United Kingdom
1. Agreement to Terms
By accessing or utilizing services provided by Probus Systems (operating at www.PROBUS-systems.uk), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Scope of Services
Probus Systems provides bespoke artificial intelligence implementation, voice reception automation, automated chatbots, review generation, and Probus Systems CRM website development tailored for Local Businesses, NGOs & Charities.
3. Payment Terms, Billing & Cancellation
All recurring subscriptions are billed monthly in advance. You may cancel your monthly subscription at any time with 14 days' written notice prior to your next renewal billing cycle by emailing info@probusweb.com. One-time website setup fees are non-refundable once development onboarding has commenced.
4. Client Responsibilities & Ethical Use
Clients agree to provide accurate information regarding operating hours, registration credentials, and organizational policies. Clients must not configure AI voice or messaging agents to transmit unlawful, defamatory, misleading, or abusive content.
5. Limitation of Liability
While Probus Systems maintains 99.9% system availability standards, we shall not be held liable for indirect, punitive, or consequential damages resulting from third-party telephony carrier outages, internet disruptions, or third-party CRM downtime.
6. Governing Law & Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of the United Kingdom. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in England and Wales.
7. Contact Information
For legal inquiries or questions regarding our service agreements, please reach out to: