Five Connected Solutions for Growing Businesses
Each service solves a real business problem. Together, they create a complete system that attracts customers, responds faster, builds loyalty and saves time.
Turn Happy Customers Into Your Best Marketing.
Your online reputation is one of the most powerful drivers of new business. Probus Systems helps you build a reliable process for collecting, monitoring and responding to customer reviews — so happy customers become your most effective marketing.
Business Problems It Solves
- Not enough customer reviews
- No consistent way to ask for reviews
- Negative feedback going unnoticed
- Inconsistent online reputation
- Hard for happy customers to leave a review
Key Features
- Automated review requests after a job or purchase
- Simple review flow that makes it easy for happy customers to leave feedback
- Centralised monitoring of customer reviews
- Tools to respond to reviews promptly
- A consistent, repeatable review-generation process
Benefits
- Build trust with potential customers before they ever contact you
- Create a steady stream of fresh, authentic reviews
- Catch and address feedback early
- Stand out from competitors with a stronger online reputation
Example Use Cases
- A trades business requesting reviews after each completed job
- A healthcare practice building trust with new patients
- A hospitality venue encouraging diners to share their experience
- A local service business improving visibility in local search
Never Miss a Customer Enquiry Again.
When you're running a business, you can't always answer the phone or respond to messages straight away. Our AI Receptionist works alongside your team to respond to customer enquiries instantly, capture leads, qualify enquiries and book appointments — without replacing the human touch your customers value.
Business Problems It Solves
- Missed calls and lost enquiries
- Customer enquiries arriving outside business hours
- Slow response times losing potential customers
- No way to capture leads after hours
- Common questions taking up staff time
Key Features
- Answers customer enquiries instantly by text or web chat
- Responds outside normal business hours
- Handles common questions automatically
- Captures and qualifies incoming leads
- Books appointments directly into your calendar
- Routes enquiries to the right person or department
Benefits
- Reduce missed opportunities and lost enquiries
- Give every customer a fast, professional first response
- Free your team from repetitive questions
- Capture leads around the clock
Example Use Cases
- A trades business capturing enquiries after hours
- A clinic booking appointments without front-desk cover
- A restaurant handling booking enquiries during busy service
- A service business qualifying leads before they reach the team
Let Automation Handle the Repetitive Work.
Most businesses lose time on the same repetitive tasks every day. Probus Systems designs automation around your existing business process — so lead follow-up, reminders, onboarding and communication happen consistently and automatically, without manual effort.
Business Problems It Solves
- Leads not being followed up quickly enough
- Missed-call follow-up slipping through the cracks
- Manual appointment reminders taking up time
- Repetitive admin tasks slowing the team down
- Inactive customers never re-engaged
Key Features
- Lead follow-up and nurturing sequences
- Automated appointment reminders
- Customer onboarding workflows
- Missed-call follow-up automation
- Email and SMS communication automation
- Internal notifications and routing
- Customer reactivation campaigns
- Sales pipeline and booking workflows
Benefits
- Respond to every lead faster and more consistently
- Reduce repetitive administrative work
- Keep customers engaged at every stage
- Recover opportunities that would otherwise be lost
Example Use Cases
- A service business following up every new lead automatically
- A clinic reducing no-shows with appointment reminders
- A cleaning company reactivating past customers with targeted offers
- A growing business keeping its team notified of new enquiries instantly
Turn One-Time Customers Into Loyal Customers.
Acquiring a new customer costs far more than keeping an existing one. Probus Systems helps you build digital loyalty programmes and engagement systems that reward returning customers, re-engage inactive ones and increase customer lifetime value.
Business Problems It Solves
- Customers not returning after their first visit
- No way to reward loyal customers
- Inactive customers forgotten about
- No system for targeted offers
- Weak customer retention
Key Features
- Digital loyalty programmes and reward systems
- Targeted offers and promotions
- Re-engagement campaigns for inactive customers
- Repeat-purchase incentives
- Customer engagement tracking
Benefits
- Encourage repeat purchases and visits
- Build stronger, longer customer relationships
- Increase customer lifetime value
- Re-engage customers who have drifted away
Example Use Cases
- A beauty salon rewarding repeat bookings
- A restaurant running a digital loyalty programme
- A retail business sending targeted offers to past customers
- A service business re-engaging customers who haven't booked recently
A Website Built To Grow Your Business.
Your website is often the first impression a potential customer has of your business. Probus Systems creates modern, conversion-focused websites that explain your services clearly, build trust and make it easy for customers to contact you — connected to your wider marketing and automation systems.
Business Problems It Solves
- An outdated or unprofessional website
- A website that doesn't generate enquiries
- Poor experience on mobile devices
- No clear way for customers to get in touch
- A website disconnected from marketing and automation
Key Features
- Modern, professional design
- Mobile-friendly responsive layouts
- Clear service and contact information
- Lead capture built into every page
- Easy ways for customers to contact you
- Connection to your marketing and automation systems
Benefits
- Look professional and build trust from the first interaction
- Generate more enquiries from your website
- Give customers a great experience on any device
- Connect your website to your wider customer systems
Example Use Cases
- A trades business needing a professional online presence
- A service business wanting more enquiries from its website
- A growing business replacing an outdated site
- A local business connecting its website to lead capture and automation
One Partner for All Your Digital Systems
Don't piece together five different providers. Probus Systems designs, builds and connects the systems your business needs to grow.